December Update
over 2 years ago
– Sun, Dec 24, 2023 at 08:43:53 AM
Hey everyone,
This is going to be a short update. 80% of the rewards have been delivered, and the others should be on their way.
Happy Holidays!
Hamid
November Update 3
over 2 years ago
– Sun, Nov 26, 2023 at 04:30:18 PM
TL:DR - 60% orders out for delivery, rest going out soon, backers with incomplete surveys please reach out if you need assistance
Hey everyone,
I wanted to provide an update regarding the status of items going out for shipping. About 60% of the rewards should now be out for delivery and the remaining items should be going out shortly.
Once items are dispatched, backers should receive an email letting them know that their reward is on the way from Printer Ink Games. Below is an example of what the email should look like. If you do not see an email by the end of the month, please check your spam or junk folders.
There are still some incomplete surveys, and I have reached out to backers through kickstarter about their current status. Unfortunately if the outstanding orders are not completed by the end of the month those pledges will be considered donations. The product is scheduled to leave the warehouse facility at the end of the month, if you require any assistance with the order please reach out.
Until soon
Hamid
November Update 2
over 2 years ago
– Fri, Nov 17, 2023 at 07:51:08 PM
Hey everyone,
Many of you have noticed that the status of your order is Awaiting Dispatch by Warehouse. I was hoping that the items would already be in transit to you. After reaching out to our fulfillment partners I was informed that items should start going out in the next couple of days. I am waiting to get more clarification on a specific date when they will go out. Once this has happened I will provide another update. The rewards should then follow the estimated transit timelines provided in the previous update.
I want to personally apologize to everyone for this delay, and hope to have good news for you soon.
Until soon,
Hamid
November Update
over 2 years ago
– Thu, Nov 09, 2023 at 07:20:22 PM
TL:DR - Tracking email preview, item name clarification, outstanding backers please complete shipping steps
Hey everyone,
By now all the physical pledge backers should have received an email from Printer Ink Games with the status of their order. I've provided some additional detail below. Also there are a few backers who have not yet completed the shipping or survey step for the project; please do so as soon as possible to ensure that you will be able to receive your reward. If you have any questions feel free to send me a direct message through Kickstarter.
Tracking Email
Here is a picture of what the tracking email should look like.
In the details it will list the number of Promo Packs and Card Decks. There are just the terms used for the warehouse to be able to bundle packages correctly. The Promo Pack are the GM Tools, while the Card Desk are the 110 cards in the book shaped box. Here is a picture of each.
Incomplete Orders
As of today there are still some outstanding orders that were unable to be processed due to payment issues. I have reached out to these backers by sending a message through Kickstarter. Unfortunately if not updated by Nov. 17th there may be a delay, and/or additional charge to get the rewards to you. After fulfillment ends, by the end of the month, and when the product will no longer being housed at the warehouse, these pledges will be considered as donations. If you need any assistance please respond back to the Kickstarter message or through Backerkit.
Until soon,
Hamid
October Update 4 🚀
over 2 years ago
– Sun, Oct 29, 2023 at 07:03:26 PM
TL:DR - shipping going out this week, complete surveys if not already done
Shipping starts this week! Below is an estimate breakdown of how long it will take. There are still a few backers who have not completed their survey or payments; please do so as soon as possible because once the shipping window closes there will be a delay in getting you your items and it may result in additional shipping costs. I will be sending a direct message to those backers to make sure that they don't miss out.
Estimated Delivery Times
Canada: 9-12 working days
US: 5-10 working days
International: 10-20 working days
Thank you for your incredible support in making this project a reality. I can't wait to deliver your rewards that you helped to shape and create.
Until soon,
Hamid